Accessibility Statement
Last Updated: October 24, 2025
At Sleepal, accessibility is part of our commitment to wellness and inclusion. We strive to ensure that everyone — including individuals with disabilities — can access, understand, and benefit from our digital experiences.
This page outlines our accessibility approach, our current level of compliance, and how you can reach us if you encounter any barriers.
1. Our Commitment to Accessibility
Sleepal designs and develops its website, mobile applications, and digital interfaces in accordance with internationally recognized standards, including:
Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
European Accessibility Act (EAA) (Directive (EU) 2019/882)
Directive (EU) 2016/2102 on Web Accessibility
UK Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
We partner with SEA Accessibility to regularly audit and monitor our website for compliance with these frameworks. Accessibility is not a one-time project — it’s an ongoing process of evaluation, improvement, and accountability.
2. Compliance Status
This website is partially compliant with the WCAG 2.1 Level AA standard due to certain known limitations described below.
We continue to make improvements to achieve full conformance across all content and interactive elements.
3. Known Non-Accessible Content
While we strive for full accessibility, some areas of our website or related digital content may not yet meet every criterion of WCAG 2.1 Level AA. These may include:
Some legacy product imagery that lacks descriptive alternative text.
Third-party plug-ins and embedded videos that do not yet support full keyboard navigation.
Occasional visual contrast variances on older pages or campaign banners.
We are actively working with our partners and design teams to resolve these issues as part of our continuous improvement roadmap.
4. Accessibility Testing and Maintenance
Our accessibility program includes:
Periodic audits and manual testing by SEA Accessibility.
Automated scans for WCAG 2.1 AA violations.
User testing with assistive technologies such as screen readers, magnifiers, and voice control.
Regular training for Sleepal’s design, content, and development teams on inclusive-design best practices.
5. Enforcement Procedure
If you are not satisfied with our response or believe we are not meeting accessibility requirements, you may lodge a complaint with the relevant national authority:
European Union: Refer to your national enforcement body listed on the European Commission website at https://ec.europa.eu/social/accessibility-contacts.
United Kingdom: Contact the Equality and Human Rights Commission (EHRC) at https://www.equalityhumanrights.com.
6. Continuous Improvement
Sleepal remains committed to enhancing accessibility across all platforms and product experiences. We review this statement at least once per year, or sooner if significant updates are made to accessibility laws, standards, or our technology stack.
Contact Us
Sleepal Europe / UK Support
www.sleepal.ai
+1 (888) 629-4882
22000 Opportunity Way, Dock 1–5
Riverside, CA 92518
United States
Monday – Friday, 9:00 AM – 6:00 PM CST